How to Activate US Mobile eSIM

Q: Can I have two US Mobile eSIMs on the same phone?

Yes, if your device supports multiple eSIMs. This is useful if you want to use one SIM card for calling and texting and one for mobile data, for example.

Q: Can I activate eSIM on US Mobile GSM network?

No. At this time, eSIM is only available on US Mobile's Warp 5G service (formerly the Super LTE network), which runs on the Verizon network.

Q: How long does US Mobile eSIM activation take?

For a new number, it's just a few minutes. If you're porting your current number to your new plan, it could take a few hours, particularly if you're porting on a weekend.

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Updated September 23, 2024

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Get your new phone service started in minutes with a US Mobile eSIM plan. With 4G LTE and 5G wireless coverage on the Verizon network, you'll save money and ditch the hassle of physical SIM cards.

If you're wondering how to activate your US Mobile eSIM, no worries. I'll walk you through the process step-by-step:

US Mobile eSIM-compatible phones

Make sure your phone supports eSIM connectivity. US Mobile eSIM plans work with factory-unlocked Apple devices from iPhone XR up, a range of Android and Samsung devices from the S20 forward, and Google Pixel 4 and newer.

Before activating your US Mobile eSIM

Make sure the device you're activating is factory-unlocked. This is not the same as unlocking a phone from a previous carrier.
If you want to keep your phone number, have your account number, billing information, and transfer PIN or account password from your previous carrier handy.

US Mobile eSIM activation

There are two ways to activate an eSIM, depending on whether you're activating a new line or changing your mobile service from a physical SIM card to an eSIM.

Activating a US Mobile eSIM on a new line:

Log into your US Mobile account on the website or create a new account.
Click eSIM activation on the left side of the screen.
Enter your device IMEI number.
If transferring your phone number, enter the required information.
Choose your US Mobile plan and check out.
On your phone, go to Settings > Cellular > Add Cellular Plan.
Scan the provided QR code.
Follow the prompts to label your new line and set a default line.

Once you're done going through the on-screen setup instructions, click Done - and that's it!

To convert US Mobile physical SIM to eSIM:

Sign in to the US Mobile app.
Go to Lines.
Select the line you want to transfer.
Choose New Phone or Same Phone, depending on whether you're switching on your existing device or going to a new device.
Tap Transfer line to eSIM.
Enter your IMEI 2 number (available in your phone's About settings).

After this, just continue following the prompts to complete the eSIM transfer process.

US Mobile eSIM activation issues

Though the process is usually smooth, here are some common issues to be aware of:

Phone compatibility: Ensure your phone is factory-unlocked (this means it was never tied to one specific carrier) and supports eSIM.
Software updates: Make sure your phone's operating system is current.