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What is Cox Mobile? Is it Worth it?

10 things to know about Cox Mobile before you switch

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Cox Mobile is an MVNO (Mobile Virtual Network Operator) that could save you up to $600 a year on your cell phone bill if you switch. An important FYI on this carrier - you do need a Cox Internet plan to be eligible.

Powered by the Verizon network, plans from Cox Mobile cost less without giving up quality coverage or features you love. In fact, you can also bring your own phone to Cox Mobile to help keep costs even lower.

From a user's standpoint, Cox Mobile's service offers excellent value in cost and coverage. Keep reading to find out more about Cox Mobile's plans, plus get informed insights into the pros and cons of this carrier to help you decide if switching to Cox Mobile is right for you.

1. Is Cox Mobile good?

Whether you're looking for a new phone plan or want to compare what's out there, Cox Mobile plans offer many of the perks and features you're looking for.

Drawing from my own experiences with MVNOs, I've found there are many benefits to being a Cox Mobile customer, like their affordable prices and reliable network coverage.

Based on our research, users can expect the following benefits and drawbacks with Cox Mobile:

Cox Mobile advantages

  • Affordable plans
  • Unlimited talk & text with all plans
  • Mobile hotspot data use with all plans
  • 5G access (for 5G compatible phones)
  • Nationwide coverage
  • International calling & roaming are available

Cox Mobile disadvantages

  • Limited plan options
  • Only available to Cox Internet customers
  • Must enroll in autopay & paperless billing
  • Data deprioritization during busy times
  • Data throttling when data allowance reached

2. Cox Mobile cell phone plans

Carrier Network Data Price
Cox Mobile 1GB plan Verizon 5G/4G Coverage 1GB $15/mo
Cox Mobile unlimited data plan Verizon 5G/4G Coverage Unltd $45/mo

Cox Mobile plans come in two versions: pay-as-you-gig, which is what the name implies, and an unlimited data plan which gives you a high-speed data cap of 20GB.

All of Cox Mobile's plans offer unlimited talk and text, and all include mobile hotspot data usage.


3. Cox Mobile 5G & 4G LTE coverage

Cox Mobile coverage map

The FCC collects coverage data, which only offers an approximate indication and doesn't account for indoor coverage. The actual speed and performance can vary depending on your location and device. The reception you experience is influenced by local conditions and elements like natural and artificial physical features in your area.

Cox Mobile's an MVNO, which means they don't own their network infrastructure; instead, they run on one of the major networks. For Cox Mobile, this is the Verizon network. So you'll get the same 4G LTE and 5G coverage and network quality as Verizon customers without the same high prices.

Of course, no network is perfect. There may be some areas where you don't get the best coverage or signal strength, but on the plus side, Verizon is known to excel in rural locations.

If you're new to the Verizon network, you can check the Cox Mobile coverage map to find out if they have good coverage in your area.

Verizon's data speeds are impressive, according to the latest RootMetrics report, and with their expansive 5G infrastructure, it's only getting better.

However, through in-depth research, we discovered that there can be deprioritization during busy periods. This means your high-speed data could be slowed over peak times.


4. Cox Mobile unlimited data

By this point in your mobile experience, you probably realize that "unlimited data plan" is a bit of a misnomer.

There's a Cox Mobile unlimited plan, with 20 GB of data at 5G. Once that's used up, your data speeds will be restricted to a maximum of 1.5 Mbps. That's pretty slow in comparison with some of its competitors.

I will note, however, that Cox Internet and Cox Mobile customers get free access to the company's four million Wi-Fi hotspots nationwide. This can definitely help keep your mobile data usage under control.


5. Cox Mobile family plans

Plan 1 line 2 lines 3 lines 4 lines
Cox Mobile 1GB $15 $30
$15/line
$45
$15/line
$60
$15/line
Cox Mobile Unlimited $45 $90
$45/line
$135
$45/line
$180
$45/line

Although Cox Mobile doesn't offer any discounts on multiple lines, you can still create a family plan of up to 5 lines.

You can mix and match any of Cox's mobile plans so each family member can pick a plan that fits their needs. And it's easy to keep track of them all in the Cox Mobile app.


6. Cox Mobile features


7. Cox Mobile customer service

Want to read what actual Cox Mobile customers are saying? Check out our Cox Mobile customer reviews.


8. Bring your own phone to Cox Mobile

If you love your current device, Cox Mobile allows you to bring your own phone. Just make sure it's unlocked and compatible. Use our phone compatibility checker to verify that your device will work with Cox Mobile. Just punch in your phone's IMEI number.


9. Cox Mobile phones

Cox Mobile phones consist of a modest selection of the latest iPhones and Samsung devices. You can pay using low monthly device payments at zero interest.


10. Cox Mobile activation

Cox Mobile makes sign-up quick and easy, and it's all done online.

Once you've picked your plan, they'll send your Cox Mobile SIM kit in the post. Or, if you're looking for an eSIM, Cox Mobile will provide a QR code to set up your phone service straight away.

You might be thinking that Cox Mobile has physical stores for their internet services, and you're correct. However, at this time, you can only sign up for Cox Mobile online.


Cox Mobile FAQs


Recap: Should you switch to Cox Mobile?

Cox Mobile is an MVNO that offers cheap cell phone plans, saving customers up to $600 a year.

Switching is a no-brainer if you're a Cox Internet customer looking to cut the costs of your cell phone bill. Powered by Verizon's network, Cox Mobile plans to offer an affordable monthly price without sacrificing features and coverage.

With a track record of evaluating similar products and providing insightful analysis, you can feel confident turning to our Cox Mobile review for more information.

Cox Mobile info

Founded2023
HeadquartersCox Communications, Inc., 6205-B Peachtree Dunwoody Road NE, Atlanta, GA 30328
Customer service1-800-234-3993

Cox Mobile guides

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