T-Mobile is at it again. Starting April 2, 2025, the carrier is hiking prices on older plans by $5 per line, hitting long-time customers still on Simple Choice, ONE, and Magenta plans-the same plans many chose specifically to avoid price increases.
A recent report confirmed that affected customers will see the increase on their next bill, despite previous assurances that their rates would remain stable.
This isn't the first time T-Mobile has quietly raised rates on loyal customers.
In May 2024, the company increased prices on older plans by $2-$5 per line, affecting subscribers who believed they were protected by its "Price Lock" guarantee. That promise, originally introduced in 2022, was quietly revised in early 2024 to weaken protections and allow these price hikes to go through.
Follow the money: T-Mobile's profits, your higher bill
While customers are forced to pay more, T-Mobile's executives are doing just fine:
- CEO Mike Sievert took home $37.5 million in 2023, a 29% increase from the previous year.
- The CEO-to-median employee pay ratio at T-Mobile is now 521:1, meaning top leadership sees massive pay increases while regular employees and customers foot the bill..
- Shareholder payouts remain substantial, even as T-Mobile increases customer prices. While exact figures aren't disclosed, financial reports suggest significant investor returns over the past year.
Complaining won't change it - Here's why
If you're frustrated by these price hikes, you're not alone. However, the usual ways people try to push back don't work:
- Customer service reps can't reverse the increases: They don't set the prices and may even be dealing with higher bills themselves.
- Filing a complaint with the FCC won't stop it: The agency regulates telecom, but it doesn't control pricing.
- Complaining on social media won't roll back the charges: T-Mobile's PR team might respond, but the company isn't backing down.
- Switching to AT&T or Verizon won't solve the problem: Both carriers have used the same strategy of raising rates on legacy plans while luring in new customers with "special offers" that won't last.
The only real solution? Ditching postpaid for prepaid
The best way to take back control is to stop playing T-Mobile's game altogether. Prepaid carriers that run on T-Mobile's network offer the same coverage, but without the bloated costs and price hikes. With a low-cost carrier you could:
- Lower monthly costs: Get the same service for half the price.
- No contracts: Switch anytime, with no hidden fees.
- Same great coverage: You're still on T-Mobile's network.
- Predictable billing: Pay upfront, no surprise charges.
Debunking prepaid myths
Some people hesitate to switch because of outdated misconceptions, but here's the truth:
- Prepaid plans lack features? Not anymore. Many now include unlimited data, mobile hotspot use, priority data, and international calling.
- Customer service is worse? That's a myth. Do you really get customer service in stores or do they call up a rep for you? Some prepaid carriers offer 24/7 support, and many customers report better experiences than with the big three networks.
Stop paying for T-Mobile's greedy decisions
T-Mobile's price hikes are not a one-time event, they are part of a pattern. While executives pocket millions, loyal customers are left paying more for the same service.
The best way to fight back? Stop overpaying.
Mint Mobile, Tello, and US Mobile all run on T-Mobile's network, offering the same coverage at a fraction of the cost.
It's time to take control. Ditch postpaid and find out how much you can save today with our savings calculator.
